Global logistics. Zero excuses.
Millions of daily shipments, predictable transit, instant tracking.
who we are
About Us
Powering global trade through precision logistics.
Cargo Polaris ships millions of parcels and freight across 200+ countries with predictable transit and proactive customs clearance. We combine scale, local expertise, and real-time visibility so your supply chain never stalls.
we stand out from the rest
Why Choose Us ?
Global scale with local control, predictable delivery, fewer surprises, and full visibility across every leg of the journey.
Global reach, local know-how
Coverage in 200+ countries and territories with trusted local partners, one network, consistent standards everywhere.
Customs-first clearance
Proactive brokerage, paperwork pre-filing, and tariff optimization to prevent delays, fines, and costly surprises at the border.
End-to-end accountability
One carrier. One point of contact. Full responsibility from pickup to final delivery.
Real-time visibility & control
Live tracking, automated alerts, and developer-grade APIs give you full control from pickup to proof of delivery.
Technology-driven operations
Integrated systems, automation, and APIs that eliminate manual handling and reduce errors.
Predictable speed & reliability
Contracted lanes and dynamic routing deliver on-time performance and fast exception resolution so your timelines don’t slide.
Business-ready support
24/7 operational support with logistics specialists, not scripts, not bots.
Scalable capacity on demand
From single parcels to full container loads, we scale instantly to match seasonal spikes and enterprise volume.
Cargo Delivered
Different Locations
Miles Traveled
Packages delivered
Reviews
Client Reviews
Read what other customers say about their experience with us
Cargo Polaris handled our international shipments with real expertise. Their customs team solved paperwork issues we couldn’t untangle. Fewer delays, less stress.
We moved urgent inventory across three countries. Cargo Polaris coordinated everything and kept us updated the whole way.
When a shipment needed re-routing, Cargo Polaris coordinated a fix within hours. They kept us informed and met the revised deadline.
here to move commerce
Our Colleagues
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faq
Most Common FAQs
Cargo Polaris will act as your broker: we’ll identify the hold reason, request missing docs, and pre-file corrections.
Upload these immediately: commercial invoice (itemized), packing list (weights/dimensions), AWB/BL, importer tax ID, and any certificates (origin, phytosanitary, licenses).
Typical timeline: complete docs → 0–24 hours; docs-corrections or inspection → 24–72+ hours.
Fastest route: provide PDFs, authorize e-signatures, and respond to broker requests within hours — not days.
Carrier liability is limited; declared value or all-risk cargo insurance is recommended for high-value goods.
Claim steps: notify Claims within 7 days; submit invoice, POD, photos, original packaging, and repair/survey estimates.
We acknowledge within 48 hrs; preliminary status in ~14 days; final settlement typically 30–90 days depending on investigation.
Options depend on timing: before departure = low/no fee; in transit pre-customs = usually possible with modest fees; after customs/arrival = re-filing, new duties and higher costs.
To request: submit a reroute in the portal or call your rep with tracking number, new address, consignee contact, and reason. High-value moves require consignee confirmation.
Expect fees for rebooking, administrative work, customs disbursements and any new duties; emergency same-day changes incur premium charges.
Published transit is an ideal carrier window; real delays stem from consolidation, customs, local pickup/delivery capacity, port/airport congestion, weather or strikes.
Cargo Polaris mitigates with contracted capacity, alternate carriers, priority rebooking, and proactive exception alerts.
Shipper actions that help: book earlier in peak season, choose priority services, provide complete paperwork at booking, and opt into proactive notifications or a dedicated operations contact.
Fragile: use certified crates/pallets, internal bracing, and provide a packing spec sheet + photos — “FRAGILE” sticker alone is insufficient.
Hazardous (DG): declare UN number and class at booking, provide MSDS and DG declaration, and use UN-spec packaging; improperly declared DG will be refused.
Temperature-sensitive: state required temp range, duration, and passive/active solution; include data loggers for critical shipments and book cold-chain slots in advance.
Non-compliance risks: refusal, quarantine, repack fees, or costly delays — follow specs or we will reject the shipment.