Services
Global logistics, clear outcomes.
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Our Services
Cargo Polaris delivers end-to-end transport and fulfillment services that move millions of items across 200+ countries and territories. Our services are modular, pick what you need or let us run the whole chain. Predictable transit, proactive customs, and real-time visibility are standard.
Air & Ocean Freight
Scheduled and chartered capacity for everything from small shipments to full containers. We design the route — air for speed, ocean for cost-efficiency — and handle multimodal handoffs to meet your delivery targets.
FCL / LCL consolidation and deconsolidation.
Priority chartering and capacity guarantees for peak seasons.
Door-to-door routing with carrier and customs coordination.
Ground & Regional Networks
High-frequency trunking, LTL/FTL options and reliable final-mile delivery across regional and cross-border networks. Optimized for cost, speed and service-level compliance.
Dense regional networks to shorten transit times.
White-glove and business-to-business delivery options.
Real-time route and exception management.
Customs & Trade Compliance
We clear shipments fast and keep you compliant. Full brokerage services, HS-code management, origin documentation, duty optimization and import/export advisory to prevent costly hold-ups.
Pre-filing and automated document checks to reduce delay risk.
Tariff engineering and trade agreement utilization.
Audit-ready records and regulatory updates.
Express & Parcel
Fast parcel delivery with options that match your urgency and budget. Day-definite and time-definite services, domestic and international, with full tracking, signature/ePOD and automated exceptions. Ideal for e-commerce orders, important documents, and time-sensitive parts.
Guaranteed windows and flexible pickup options.
Rate-shopping and label automation for high-volume shippers.
Returns management built in.
Warehousing & Fulfillment
Distributed warehousing, pick & pack, kitting, and returns processing designed to lower cost and speed delivery. Flexible storage and SLA-driven fulfillment to scale with demand peaks.
Multi-site inventory routing to reduce transit and duty exposure.
Same-day fulfillment cutoffs and batch processing.
Integrated returns and reverse-logistics workflows.
Supply Chain Solutions
End-to-end supply-chain engineering: lane guarantees, inventory optimization, control-tower visibility and dedicated logistics programs. We design solutions to lower total landed cost and reduce cycle time.
Control tower with exception handling and root-cause reporting.
Vendor-managed inventory, JIT replenishment, and demand-sensing.
Contracted capacity and service-level guarantees for key lanes.
Cargo Delivered
Different Locations
Miles Traveled
Packages delivered
here to move commerce
Our Colleagues
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faq
Most Common FAQs
Cargo Polaris will act as your broker: we’ll identify the hold reason, request missing docs, and pre-file corrections.
Upload these immediately: commercial invoice (itemized), packing list (weights/dimensions), AWB/BL, importer tax ID, and any certificates (origin, phytosanitary, licenses).
Typical timeline: complete docs → 0–24 hours; docs-corrections or inspection → 24–72+ hours.
Fastest route: provide PDFs, authorize e-signatures, and respond to broker requests within hours — not days.
Carrier liability is limited; declared value or all-risk cargo insurance is recommended for high-value goods.
Claim steps: notify Claims within 7 days; submit invoice, POD, photos, original packaging, and repair/survey estimates.
We acknowledge within 48 hrs; preliminary status in ~14 days; final settlement typically 30–90 days depending on investigation.
Options depend on timing: before departure = low/no fee; in transit pre-customs = usually possible with modest fees; after customs/arrival = re-filing, new duties and higher costs.
To request: submit a reroute in the portal or call your rep with tracking number, new address, consignee contact, and reason. High-value moves require consignee confirmation.
Expect fees for rebooking, administrative work, customs disbursements and any new duties; emergency same-day changes incur premium charges.
Published transit is an ideal carrier window; real delays stem from consolidation, customs, local pickup/delivery capacity, port/airport congestion, weather or strikes.
Cargo Polaris mitigates with contracted capacity, alternate carriers, priority rebooking, and proactive exception alerts.
Shipper actions that help: book earlier in peak season, choose priority services, provide complete paperwork at booking, and opt into proactive notifications or a dedicated operations contact.
Fragile: use certified crates/pallets, internal bracing, and provide a packing spec sheet + photos — “FRAGILE” sticker alone is insufficient.
Hazardous (DG): declare UN number and class at booking, provide MSDS and DG declaration, and use UN-spec packaging; improperly declared DG will be refused.
Temperature-sensitive: state required temp range, duration, and passive/active solution; include data loggers for critical shipments and book cold-chain slots in advance.
Non-compliance risks: refusal, quarantine, repack fees, or costly delays — follow specs or we will reject the shipment.